Frequently Asked Questions

Our Services

  • We offer urine tests and oral & rectal swabs for chlamydia and gonorrhea. We also have rapid HIV, Hepatitis C and Syphilis blood testing. Our tests are offered on a case by case basis. We do not offer testing for Herpes, HPV, Trichomoniasis, or Mpox.


  • Hey719 is a non-clinical site, so we do not offer treatment. If your chlamydia and gonorrhea tests come back positive our main clinic will coordinate a treatment plan for you. Syphilis and Hep C treatment are also available at our main clinic or various other clinical sites.

  • Some clinical testing sites will preemptively treat you if you have a known exposure to certain STIs, so you will get treatment much sooner than if you tested with us. Visit our Resources page for alternative testing sites.

  • It takes time for infections to develop in the body before they can reliably be picked up on tests, also known as a window period. Gonorrhea and Chlamydia have a two week window period. Our HIV and Syphilis tests have a 3 month window period. As such, it's recommended to get tested at least two weeks after a sexual encounter.

Our Policies and Guidelines

  • All of Hey719’s services are free of charge. We are able to offer free services because we are grant funded. While we welcome donations, you will not be charged for using our services.



  • Hey719’s services are intended for the Queer community because of our grant funding requirements. Hey719 acknowledges that Queer folks are more likely to be marginalized in health care settings. While anyone is allowed to test with us, our resources are limited so our website lists other free or low cost testing options that may better fit your needs.

  • Hey719 is a non-clinical site, so there is no medical provider on site to assess and treat symptoms. Gonorrhea and Chlamydia tests are sent to our lab and results take 7-10 business days. As such, if you are experiencing symptoms we do not recommend testing with us- medical sites will get results faster. Visit our Resources page for alternative testing sites.

  • Drink water, do not urinate up to an hour prior to the appointment, and eat a snack (we don’t want you to faint when we draw your blood!), and make sure that your intake form is filled out. Masks are optional.

  • Due to COVID we want to reduce in person contact, the online questionnaire is important to your visit and will help us determine what the best testing for you is. These questions are also required for us to continue to receive grant funding, which is what keeps our services cost-free.

  • Hey719 is currently seeing clients by appointment only. We book 40-minute sessions for each client we see, if you are more than 5 minutes late we will need to rebook you at another time.

  • This is not a one size fits all answer. Some people should test every 3 months, some once a year. It all depends on what is happening in your sex life. That being said, Hey719 can only test clients once every 3 months. If you need testing more often than that, we recommend looking at our resource section to find alternative testing locations.

  • HIV, Syphilis, and Hepatitis C blood test results are given during your session. Chlamydia and Gonorrhea tests are sent to an outside lab and we will call with your results. You will receive these results by phone call within 7-10 business days of your visit.


  • Everything in our visit is confidential so we do not allow this for privacy reasons.

Have questions not answered above? Give us a call or send us an email!